A little talked about, but vital document in your ministry is a policy and procedure manual. The manual answers a lot of questions for volunteers and clearly defines your thinking on multiple situations.

While your church may have its own policy manual that addresses your ministry specifically, many times these are incomplete when it comes to NextGen. In my experience, they’ll address room ratios and background checks, but not other problems such as fire drills, dress codes, meeting attendance and more.

This is why I suggest every NextGen ministry have its own policy and procedure manual.